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Shipping & Delivery Policy

All Apple products sold on aplanet.in that come with a manufacturer’s warranty are sourced from Indian suppliers authorized by the Manufacturer. These products include a minimum 1-year Manufacturer’s warranty and can be serviced at the corresponding brand’s Authorized Service Center(s) in India, unless otherwise specified.

For mobile accessories included in the box, there is a 6-month manufacturer warranty.

All Apple products are covered by free insurance, which protects against theft and damage during transit.

Delivery Charges

We offer free delivery on all orders exceeding Rs. 500/-. For orders below this amount, delivery charges are applied on a product basis.

Estimated Delivery Time

Estimated shipping times are mentioned on each product page and may vary from item to item. Typically, products are delivered within 24 to 48 hours of shipping, but in certain areas and pin codes, delivery may take 3 to 5 working days. Once an item is shipped, you will receive an email with the courier company name and tracking number. You can track your shipment online on the courier company’s website. If there is a delay in delivery, feel free to contact our customer care team for assistance.

Preorder or Forthcoming: These items are awaiting release, and we prebook your order. Shipment occurs on the official release date. Preorder durations vary from item to item, and the release time and date will be specified (e.g., May 5th, August 3rd week).

Out of Stock items: These products are currently unavailable. You can use the “Notify Me” feature, and we will inform you when the item becomes available for purchase on aplanet.in.

Permanently Discontinued Products: These products are no longer available on aplanet.in due to obsolescence or discontinuation.

Delivery confirmation for our services will be sent to the email address you provided during registration. If you encounter any issues while utilizing our services, please contact our helpdesk at (+91 9907589664).

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Delivery Process

All deliveries are processed through reputed courier services.

If courier services are unavailable in your area, we will ship non-electronic items (excluding mobiles, gaming consoles, digital cameras, and laptops) via Registered Book post or Speed post. If your order contains electronic items such as mobiles, gaming consoles, digital cameras, or laptops, we will contact you to arrange a convenient alternate delivery location serviced by our courier partners.

All Apple items include insurance for theft and damages during transit.

Warranty and Extra Taxes or Hidden Costs

We do not impose extra taxes, hidden fees, or additional shipping charges. The price displayed on the website is the final price, inclusive of all taxes. You pay exactly what is shown.

Estimated Delivery Time for Product to Product

Items marked as ‘In Stock’ on their respective product pages are available in our warehouses and will typically take 6-7 business days to reach customers. Items labeled as ‘Imported’ will take approximately 2 to 4 weeks for delivery. Products marked as ‘Forthcoming’ will be dispatched on the release date mentioned on the product page.

Warranty for Mobile Accessories

Unless otherwise specified, mobile accessories do not come with a warranty. However, if any issues arise within one week of receiving the accessories, please contact us, and we will address the problem. Unfortunately, we cannot provide assistance for issues reported after the first week for products without a warranty.

We do not offer transit insurance for mobile accessories.

International Product Delivery

At present, we do not deliver items internationally. You are welcome to purchase products from aplanet.in from anywhere in the world, but the delivery address must be within India.

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